Subscribe, and make your comics come to you
It sounds like magic doesn’t it? Imagine if you could put together a pull list, your comics would just come to you, pre-bagged & boarded, and packed with the most ridiculous care known to man? What if your comics could come to you weekly, twice a month, or monthly? What if you could also save 20% off the cover price each and every month.
This isn’t some alternate earth, this has been reality for hundreds of Canadian customers every single month for over 10 years.
Frequently Asked Subscription Questions
How do Subscriptions work?
When your billing cycle comes up (weekly, bi-weekly, or monthly) we will send out a bill which you will pay by following the instructions on the email.
Once the bill is paid we will ship out your comics.
We place them in a protective bag, wrap them up in bubble wrap, put them in a box, and deliver them out. We’ve sent dozens of packages this way and have never experienced a damaged delivery. If you want to add or subtract a title, you can do so online, and we will make sure you get your books.
What is the $20.00 Subscription Fee for?
In exchange for this set up fee, you are able to subscribe to the comics you love at a significant discount, and with your first order, we send you a “welcome package” that is worth approximately $50.00 of cool stuff to welcome you to All New Comics.
This fee also helps us ensure that anyone signing up to our service is a real human being, and won’t leave us holding on to a bunch of comics we can’t sell.
How can I add a series to my list?
Your first pull for a new series will start 3 weeks after you first add it to your list.
How often will I get my comics?
Orders over $75.00 per shipment will get free shipping. We cannot hold shipments for more than one month, we will not combine shipping among months, and one-off items you add to your order do not count towards the $75.00 free shipping tier.
How much is shipping?
Shipping rates are based on your location.
- Orders under $10.00 are sent in a rigid mailer for $7.00 anywhere in Canada
- Ontario, Manitoba, Quebec – $12.00
- New Brunswick, Nova Scotia, PEI, Saskatchewan – $13.00
- Alberta, British Columbia, Newfoundland – $16.00
- Northwest Territories, Nunavut, Yukon – $22.00
Shipping is free on all orders over $75.00.
How do we come up with these charges? We don’t make money on shipping, we charge what it costs us for the actual postage, and the shipping supplies we use to ship your order.
- Every comic is bagged and boarded (about .12 per book).
- We bundle the comics and bag them into bags to keep them tight (about .02 per bag).
- We package the bundles in bubble wrap (about .10 per order).
- We put the bubble wrapped bundles in specially constructed boxes (about $1.50 per box)
- Then we deliver it to Canada Post, who weighs and ships your order.
- The average cost for just shipping supplies is about $3-$5 per order.
- When you look at your order, you’ll see the actual amount we paid for shipping.
We understand that many people don’t like paying for shipping, we don’t particularly like paying for shipping either.
However, when you consider that having your comics delivered to you saves you travelling costs, and frees up your valuable time, it works out to about the same amount of money.
When will I get charged for my subscriptions?
For twice monthly orders, we bill on the Wednesday closest to the 15th, and the last Wednesday of the month.
For monthly orders, we bill on the last Wednesday of the month.
You will get an email that will have a link to your account with your current total. Orders are not processed until they’re paid for.
Will I get the next issue that is being released if I sign up today?
Will I start at issue #1?
If you are looking for back issues, please contact us and we will see if we can get you a copy of the issues you need. In many cases, the previous issues will have been collected as trade paperbacks, or we may have some copies available for sale.
What if I decide I don’t want a title?
You have something on the site I want to add, how can I get that shipped with my subscriptions?
The All New Comics store and Manage Comics store are separate services and require separate logins.
*Please note, if you are NOT a subscriber and you use this coupon, your order will be cancelled, and you will get an email telling you that you are not eligible for the add to subs coupon code.
Can I get my comics weekly?
Shipping for 1-3 comics is $5.00, if you are only having one comic shipped, you will pay more for shipping than for the comic.
We recommend weekly shipping only for people who have more than 50 titles a month, otherwise bi-weekly, or monthly are much more affordable.
How long will it take to get my comic books?
How many comics can I subscribe to?
1: You have to pay for your comics every month, don’t order more than you can afford.
2: Your shipping could end up being more than your comics. If you just want one or two comics a month, you’ll likely pay as much in shipping as you will for your comics themselves.
We think that the sweet spot starts at 10 titles a month.
I am subscribed to one comic, I was charged $5.00 for shipping?
A: It doesn’t. It sucks. Shipping costs what shipping costs, we can’t do anything about it. The absolute cheapest we can ship a single comic for is $5.00. You are paying for the cost of the actual shipping, plus the custom shipping container which we have made for small orders to ensure your comic comes to you in pristine condition.
Q: Will I pay $5.00 for every comic I buy?
A: No, if you order less than $10.00 worth of comics in a month, you will pay $5.00 in shipping. If you order more than $10.00 worth of comics in a month, you will pay the shipping rate for your region.
How Much Will My Subscription Cost?
All of our prices are shown on the website. The big number represents the price of your comic after exchange and with your discount, the little number below is the pre-discount amount.
You can read about how prices are calculated on our post called: “What’s up with Canadian Prices”.
How do I Get Started?
Before you can start signing up for titles, we require a $20.00 membership fee. For $20.00 you get a subscription account with All New Comics, and you will receive a membership package valued at $50.00 retail with your first subscription delivery. This fee helps us eliminate fraudulent sign-ups and helps us to keep our costs low.
How Do I Add Comics to My Subscription?
How can I order a specific (or variant) cover?
We strongly believe that variant covers are bad for the comics industry.
Some stores charge 3 to 100 times cover price for these variants – in order to cover the extra product that they have to carry to qualify, when in our opinion it’s what’s inside that counts.
We do not order more copies of a comic to qualify for variants.
Because of the nature of variant covers, we cannot ensure that they will arrive in sufficient quantities for special orders.
You can read more about this policy in our feelings about variant comics in our “Variant Comics Policy“.
When do new comics arrive?
The shipping release date says this comic was released and I don't see it pulled
- Release dates are created and published by lying liars who lie. There are a ton of times where a bunch of sites say something was released and it just wasn’t.
- Our copies didn’t arrive. Sometimes our distributor forgets to send the copies we need, they make up for it the following week.
- Our copies were damaged. Sometimes our copies arrive damaged. We do not pull damaged comics, and our distributor will replace them the following week.
- We didn’t get enough copies. Sometimes we get shorted on something, and we have to wait a week to get all of the copies before we do a pull. Since most of our customers are on a monthly shipping cycle, this doesn’t impact you 3 out of 4 weeks.
- Something else dumb happened. There are just so many dumb things that can happen to a comic, but we always track them down and pull them as soon as we have mint condition copies in hand.
When will you ship out my comics?
What if there’s a mistake in my subscription?
What if I want something not on my list, or add it after the cut off
If it’s in stock, we’ll add it to your invoice. If it’s not, you will be charged current market rate for any special order items we need to order. If we have to pay extra to acquire something, we will pass that extra cost on to you. We will let you know how much something will cost before we purchase it on your behalf.
What if I want to try something new just for one issue?
I don't want to pay for shipping. Can you hold my books until I get to the $75.00 limit?
We understand that you don’t want to pay for shipping. Neither do we. The fact is someone has to pay for shipping, if it’s not you, it’s us.
We have to pay the bill to receive our comics 7 days after we get them. If we are holding your comics for 2-3 months, we are floating you an interest free loan for 2-3 months, and paying for your shipping. That’s a lose-lose proposition for us.
Not only that, but we tried this once upon a time. Every single one of those customers who waited on their comics would cancel and leave us holding a bunch of product.
That makes it a lose-lose-lose, and nobody wins when we lose three times!
What if I don’t pay?
On week 3, we will suspend your account. If we don’t hear from you within a week, we close our your account and forward any unpaid invoices to a collection agency.
You will send my bill to a collection agency?
We have had people leave us with hundreds of dollars of comics that they ordered and suddenly no longer want. While we understand different circumstances, we are on the hook for the price of comics 7 days after we receive them.